Customer satisfaction improvement support services for hospitality and service companies.
Creating a good store that is chosen by customers.
■ "thanks! (Sankusu)" is "thanks!" is a customer satisfaction improvement support service for customer service and hospitality companies. It is a system that delivers the "voice of the customer" directly, enhancing employees' customer awareness and encouraging voluntary customer service improvement actions. ■ Features 【1】 Effective for training store managers and leaders! 【2】 Information from headquarters can be shared directly! 【3】 Customer service and training can be ingrained! 【4】 "Voice of the customer" is turned into a database! ■ Main Functions 1. Customer Voice Function (QR code, custom surveys) 2. Timeline Function (timeline, individual thanks!) 3. BOT Function (content creation from customer voices) ■ Implementation Effects By utilizing "thanks!", we enhance the customer awareness of store employees and create a good store that is chosen by customers. It is effective for the following: 1. Improving customer satisfaction 2. Reducing store manager training costs 3. Increasing the number of customer voices
- Company：アルト
- Price：Other
